[1]
M. S. . Arifin, M. . Fikri Maulana, A. Suroso, Suhartono, and Mariam, “The Role of E-Customer Satisfaction as Intervening Variable in Relationship Between E-Service Quality, E-Recovery and E-Customer Loyalty of Indonesian Railroad Access Customers”, jsisfotek, vol. 5, no. 3, pp. 6–10, Aug. 2023.