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Arifin, M.S. , Fikri Maulana, M. , Suroso, A., Suhartono and Mariam 2023. The Role of E-Customer Satisfaction as Intervening Variable in Relationship Between E-Service Quality, E-Recovery and E-Customer Loyalty of Indonesian Railroad Access Customers. Jurnal Sistim Informasi dan Teknologi. 5, 3 (Aug. 2023), 6–10. DOI:https://doi.org/10.60083/jsisfotek.v5i3.274.